What should you say when you reach out to customers?

Reach out when they least expect it. What are some creative ways to reach out and say hello?
It’s thinking of you month.
Sell the experience – the love is in the details.
Send out thank you cards at Thanksgiving.
Create the experience where people are empowered to have the personal relationship with you.
In a recent discussion with our [...] http://bit.ly/d7WeuE